Terms & Conditions

Effective Date: April 27, 2026

1. Introduction and Acceptance of Terms

Welcome to the website of Bonsai Counseling & Psychotherapy (referred to herein as “the Practice,” “we,” “us,” or “our”), accessible at https://bonsaicounseling.com (the “Website”). These Terms and Conditions (“Terms”) govern your access to and use of the Website.

By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you (“you,” “your,” or “user”) and Bonsai Counseling & Psychotherapy.

If you do not agree to these Terms, you must discontinue use of the Website immediately.

2. Description of Services

This Website provides general information about Bonsai Counseling & Psychotherapy, its psychotherapy services, and its licensed therapist(s). The Website is intended to offer visitors an overview of the Practice’s approach, areas of specialization, and contact information.

The Website is for informational purposes only. Nothing on this Website is intended to serve as a substitute for professional mental health services, clinical assessment, diagnosis, or treatment. The information provided on this Website should not be used as the sole basis for making decisions about your mental health care.

3. No Therapist-Client Relationship

Your use of this Website, including but not limited to browsing its content, submitting a contact form, sending an inquiry, or otherwise communicating through the Website, does not create a therapist-client (therapeutic) relationship between you and Bonsai Counseling & Psychotherapy or any of its therapists.

A therapist-client relationship is established only when all of the following conditions have been met:

• • A formal intake process has been completed;

• • Informed consent documents have been reviewed and executed by both parties; and

• • There is mutual agreement between the therapist and the prospective client to enter into a therapeutic relationship.

Communications submitted through this Website are not confidential and are not protected by therapist-client privilege. You should not include sensitive personal information, mental health information, or other protected health information in any communication submitted through this Website.

4. Professional Disclaimer

All content published on this Website — including but not limited to blog posts, articles, resources, educational materials, and general information — is provided for educational and informational purposes only. Such content does not constitute professional advice, psychological counseling, diagnosis, or treatment.

You should not rely on any information on this Website as a substitute for, nor does it replace, professional mental health consultation, evaluation, or treatment from a qualified and licensed mental health professional. Always seek the advice of your therapist, physician, or other qualified healthcare provider with any questions you may have regarding a mental health condition or treatment.

If you are experiencing a mental health crisis or emergency, please take immediate action:

• • Call 988 (Suicide and Crisis Lifeline) for immediate support;

• • Call 911 for emergency services; or

• • Go to your nearest emergency room.

Do not use this Website or its contact forms to seek help for emergency or crisis situations.

5. Eligibility

This Website is intended for use by individuals who are at least eighteen (18) years of age. If you are under the age of 18, you should access and use this Website only with the involvement and supervision of a parent or legal guardian.

By using this Website, you represent and warrant that you meet the eligibility requirements described in this section.

6. User Conduct

When accessing or using this Website, you agree that you will not:

• • Use the Website for any purpose that is unlawful or prohibited by these Terms;

• • Transmit any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable;

• • Attempt to gain unauthorized access to the Website, its servers, or any systems or networks connected to the Website;

• • Interfere with or disrupt the Website’s functionality, security, or performance, or attempt to do so;

• • Introduce any viruses, malware, or other harmful or destructive code;

• • Submit false, misleading, or fraudulent information through any form or communication channel on the Website; or

• • Use the Website in any manner that could damage, disable, overburden, or impair the Website.

Bonsai Counseling & Psychotherapy reserves the right to restrict or terminate your access to the Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to the Website, its users, or third parties.

7. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, photographs, audio, video, and other materials (collectively, “Content”) — is the property of Bonsai Counseling & Psychotherapy or its respective content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not, without the prior written consent of Bonsai Counseling & Psychotherapy:

• • Reproduce, copy, or duplicate any Content from the Website;

• • Distribute, publish, or transmit any Content;

• • Modify, adapt, or create derivative works based on the Content; or

• • Use any Content for commercial purposes.

Limited, personal, non-commercial use of the Website’s Content is permitted solely for the purpose of learning about Bonsai Counseling & Psychotherapy and its services, provided that all copyright and proprietary notices are retained.

8. Website Contact Forms and Communications

This Website may provide contact forms, appointment inquiry forms, or other methods for visitors to submit their name, email address, phone number, and general messages to the Practice.

Important: Submissions through website contact forms are not secure, encrypted, or confidential. These communications are not protected by therapist-client privilege or the Health Insurance Portability and Accountability Act (HIPAA).

By submitting information through a contact form or other website communication, you acknowledge and agree to the following:

• • You will not include sensitive health information, mental health diagnoses, treatment details, or other protected health information (PHI) in your submission;

• • Your submission does not create a therapist-client relationship (see Section 3);

• • The Practice will make reasonable efforts to respond to your inquiry, but does not guarantee a response within any specific timeframe; and

• • The Practice may use the contact information you provide to respond to your inquiry and for no other purpose, as described in our Privacy Policy.

9. Privacy

Your privacy is important to us. For detailed information about how Bonsai Counseling & Psychotherapy collects, uses, stores, and protects your personal information when you visit this Website, please refer to our separate Privacy Policy, available on the Website.

The Privacy Policy is incorporated into these Terms by reference. By using this Website, you consent to the collection and use of your information as described in the Privacy Policy.

Please note that Bonsai Counseling & Psychotherapy also maintains a separate HIPAA Notice of Privacy Practices, which applies to individuals who become clients of the Practice and governs the use and disclosure of protected health information in the context of treatment. The HIPAA Notice of Privacy Practices is provided to clients during the intake process and is distinct from the Website Privacy Policy.

10. Links to Third-Party Websites

This Website may contain hyperlinks to websites owned and operated by third parties. These links are provided solely for your convenience and informational purposes.

Bonsai Counseling & Psychotherapy does not endorse, control, or assume any responsibility for the content, privacy policies, practices, or accuracy of any third-party websites. Inclusion of a link on this Website does not imply an endorsement or recommendation by Bonsai Counseling & Psychotherapy.

You access third-party websites entirely at your own risk. We encourage you to review the terms of use and privacy policies of any third-party websites you visit.

11. Limitation of Liability

To the fullest extent permitted by the laws of the State of California, Bonsai Counseling & Psychotherapy, its therapists, owners, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with:

• • Your access to, use of, or inability to use the Website;

• • Any reliance on information or content provided on the Website;

• • Any errors, omissions, inaccuracies, or interruptions in the Website’s content or operation;

• • Any unauthorized access to or alteration of your transmissions or data;

• • Any statements or conduct of any third party on or through the Website; or

• • Any other matter relating to the Website.

This limitation of liability applies regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, even if Bonsai Counseling & Psychotherapy has been advised of the possibility of such damages.

12. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

Bonsai Counseling & Psychotherapy expressly disclaims all warranties, including but not limited to:

• • Implied warranties of merchantability;

• • Fitness for a particular purpose;

• • Non-infringement; and

• • Any warranties arising out of course of dealing, usage, or trade practice.

Bonsai Counseling & Psychotherapy does not warrant that:

• • The Website will be available at all times or operate without interruption;

• • The Website will be free of errors, defects, viruses, or other harmful components;

• • The results obtained from using the Website will be accurate or reliable; or

• • Any defects in the Website will be corrected.

You acknowledge that your use of the Website is at your sole risk.

13. Indemnification

You agree to indemnify, defend, and hold harmless Bonsai Counseling & Psychotherapy, its therapists, owners, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

• • Your use of or access to the Website;

• • Your violation of these Terms;

• • Your violation of any applicable law, regulation, or third-party right; or

• • Any content or information you submit through the Website.

This indemnification obligation shall survive the termination of these Terms and your use of the Website.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Sacramento County, California. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

15. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such finding shall not affect the validity or enforceability of the remaining provisions of these Terms. The remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision.

16. Changes to These Terms

Bonsai Counseling & Psychotherapy reserves the right to modify, amend, or update these Terms at any time, at its sole discretion. Any changes to these Terms will be effective immediately upon posting of the revised Terms on the Website, along with an updated Effective Date at the top of this document.

It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of any changes constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of the Website.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Bonsai Counseling & Psychotherapy

8300 Delta Shores Cir S #235

Ste 120

Sacramento, California 95832

Email: connect@bonsaicounseling.com

Phone: (916) 520-3041